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CREATING AWESOMENESS
what makes us different

ANALYTICS DETAILS

A supported item includes item support for 6 months from the purchase date. During those 6 months, the author is expected to be available to provide the item support services we’ve set out on this page. Response times by authors can vary depending on the volume of inquiries, the nature of the request, and whether questions have already been answered or support has already been provided .

  • Updates to ensure the item works
  • Discretionary version updates
  • Availability of the author of the item to provide item support
  • Assistance with reported bugs and issues
  • Availability of the author of the item
  • Discretionary version updates
  • One
  • Two

FULL RESPONSIVE

A supported item includes item support for 6 months from the purchase date. During those 6 months, the author is expected to be available to provide the item support services we’ve set out on this page. Response times by authors can vary depending on the volume of inquiries, the nature of the request, and whether questions have already been answered or support has already been provided .

  • Updates to ensure the item works
  • Discretionary version updates
  • Availability of the author of the item to provide item support
  • Assistance with reported bugs and issues
  • Availability of the author of the item
  • Discretionary version updates

A supported item includes item support for 6 months from the purchase date. During those 6 months, the author is expected to be available to provide the item support services we’ve set out on this page. Response times by authors can vary depending on the volume of inquiries, the nature of the request, and whether questions have already been answered or support has already been provided .

  • Updates to ensure the item works
  • Discretionary version updates
  • Availability of the author of the item to provide item support
  • Assistance with reported bugs and issues
  • Availability of the author of the item
  • Discretionary version updates

FREE SUPPORT

Many support queries and technical questions will already be answered in supporting documentation such as FAQ’s and comments from previous buyers. We also make sure that all of the items sold on Envato Market have documentation included so always check the included information and if you can’t find the answer you’re looking for then consider whether the author might be able to help.

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